Microsoft Dynamics 365 Customer Voice
What is Microsoft Dynamics 365 Customer Voice?
Customer Voice offers a comprehensive means to capture, analyze, and act on customer insights. Easily integrate Customer Voice into your everyday applications or workflow using the built-in integration. Capture feedback instantly with ready-to-use templates, and respond quickly using real-time update and text analytics.
Source: https://dynamics.microsoft.com/en-us/customer-voice-transition/
Note
Dynamics 365 Customer Voice used to be known as Microsoft Forms Pro. Watch this 8-minute YouTube video to learn about the transition: Forms Pro transitions to Dynamics 365 Customer Voice
Dynamics 365 Customer Voice training and resources
Dynamics 365 Customer Voice learning paths (Microsoft Learn)
Dynamics 365 Customer Voice case studies
Noteworthy in Dynamics 365 Customer Voice
- Dynamics 365 Customer Voice: Customer Insights integration (YouTube video)
- Forms Pro transitions to Dynamics 365 Customer Voice (YouTube video)
- Microsoft Forms Pro is now Microsoft Dynamics 365 Customer Voice
- Transition from Microsoft Forms Pro to Dynamics 365 Customer Voice (Docs)
See also
365 Training Portal feedback
Our goal is to keep the training portal as up-to-date and useful as possible. Please use the feedback form to let us know about any broken links or updated resources, or to suggest additional resources.