Microsoft Dynamics 365 Customer Voice

Click play (above) to watch “Introduction to Dynamics 365 Customer Voice” (Press “F” to toggle full screen mode.)

What is Microsoft Dynamics 365 Customer Voice?

Customer Voice offers a comprehensive means to capture, analyze, and act on customer insights. Easily integrate Customer Voice into your everyday applications or workflow using the built-in integration. Capture feedback instantly with ready-to-use templates, and respond quickly using real-time update and text analytics.

Source: https://dynamics.microsoft.com/en-us/customer-voice-transition/

Note

Dynamics 365 Customer Voice used to be known as Microsoft Forms Pro. Watch this 8-minute YouTube video to learn about the transition: Forms Pro transitions to Dynamics 365 Customer Voice

Dynamics 365 Customer Voice training & resources

Dynamics 365 Customer Voice learning paths (Microsoft Learn)

Dynamics 365 Customer Voice case studies

Noteworthy in Dynamics 365 Customer Voice

See also

365 Training Portal feedback

Our goal is to keep the training portal as up-to-date and useful as possible. Please use the feedback form to let us know about any broken links or updated resources, or to suggest additional resources.